Frequently asked

NDISCompliant is now ProviderQMS. Here's what that means for you.

Same team. Same documents. Same prices. A stronger home for provider quality, compliance and continuous assurance — starting with NDIS & SIL, with aged care to follow.

The name change

Why the new name?

Because the job grew. NDISCompliant sold document kits for one scheme; ProviderQMS is the quality and assurance system providers run every week — and it will carry more than one regulatory environment. The company behind it is unchanged: Wani Meridian Pty Ltd (ABN 97 701 307 020).

Do my old links still work?

Yes. Links in your receipt emails, bookmarks and downloads keep working and will take you to the right place.

Where do I sign in now?

dash.providerqms.com.au — same login, same documents. If you reach the old address, it will simply bring you here.

Will emails come from a new address?

Over the coming weeks, yes — from @providerqms.com.au. Add hq@providerqms.com.au to your contacts so nothing lands in junk. Until then you'll still hear from the address you know.

What about receipts and invoices?

They'll say ProviderQMS — Wani Meridian Pty Ltd. Prices include GST, exactly as before.

Your documents and access

I bought a kit. What do I actually own?

The complete document set, delivered as files you keep forever — plus its updates. Paste your receipt link into ProviderQMS and the same documents appear in your Library, ready to work with.

Where are my workspace records stored?

Today, on the device you use. Account storage that follows you between devices ships in September. Your kit documents are always files you keep.

Is ProviderQMS an auditor?

No. We help you prepare, prove and stay ready. Your auditor decides, and we never promise an audit outcome.

Plans and prices

Annual or monthly — which should I pick?

Same product either way. Annual is twelve months for the price of ten and your founding price never rises; monthly is flexible and you can switch to annual any time with the difference credited. See the plans.

Can I just buy the documents?

Yes — see the kits. They're yours forever whether or not you ever subscribe.

Who do I talk to?

A person, within one business day: hq@ndiscompliant.com.au. Ethan, the ProviderQMS Assurance & Quality Agent, any time inside the workspace.