ProviderQMS for support coordinators — make the work visible
The quality operating system for Australian NDIS providers.

Your coordination work is valuable. Make it visible.

Good coordination has to show in the participant record — the decision, the referral, the outcome and the date — not in your head or your inbox. ProviderQMS keeps the record as the work happens and ranks what is due. The Support Coordination Kit supplies the documents; the workspace runs them.

View QMS softwareAudit-Ready Membership is per organisation, with unlimited staff, houses, sites and users. Founding price: A$990/year or A$99/month for the first 50 paying members; then A$1,490/year or A$149/month. All prices include GST. Compare Single Kit, Audit-Ready Membership and Done-For-You.

Audit-Ready Membership is per organisation, with unlimited staff, houses, sites and users. Founding price: A$990/year or A$99/month for the first 50 paying members; then A$1,490/year or A$149/month. All prices include GST. Compare Single Kit, Audit-Ready Membership and Done-For-You.

Three risks you already know

What tends to go wrong first.

The work is done but not recorded

A referral made by phone, an outcome delivered in a meeting, a decision taken with a participant — all real, none of it in the file.

Plan reviews arrive unannounced

Implementation reviews and plan reassessment dates sit in a diary, if anywhere. The one that is missed is the one that gets asked about.

A sole coordinator is a single point of failure

If everything lives with one person, a week of leave is a week of gaps. The record has to survive without you.

The screen that matters

See it working, not described.

Recorded from the live app, sample data — your Library: the kits you bought, and the documents you track
The modules that matter for you

What you would use in the first month.

  • Home — what is due for every participant, ranked and explained
  • Quality — complaints and feedback closed with a written outcome; reviews recorded
  • Assurance — registers, actions and evidence for each decision and referral
  • People — your own screening and training dates, flagged before they lapse
  • Library — the Support Coordination Kit loads here when you buy it — customised in one click; sold separately
  • Reports — one printable briefing of the coordination record

All seven kits are included inside Membership. Bulk Word downloads unlock on an annual plan or after 3 paid monthly invoices. Kits bought separately remain downloadable under their existing licences. View Membership and Single Kit options.

Five things to check this week

A short checklist.

  1. Every participant has a plan implementation review recorded with a date.
  2. Every referral made this quarter is in the record with its outcome.
  3. Every complaint shows received, acknowledged, actioned and closed.
  4. Your own worker evidence — screening and training — is current and dated.
  5. Conflicts of interest are declared and recorded, not remembered.

Each of these has a place in the workspace, with an owner and a date. Your first week, step by step.

Make the work visible tonight.

View QMS softwareAudit-Ready Membership is per organisation, with unlimited staff, houses, sites and users. Founding price: A$990/year or A$99/month for the first 50 paying members; then A$1,490/year or A$149/month. All prices include GST. Compare Single Kit, Audit-Ready Membership and Done-For-You.

Audit-Ready Membership is per organisation, with unlimited staff, houses, sites and users. Founding price: A$990/year or A$99/month for the first 50 paying members; then A$1,490/year or A$149/month. All prices include GST. Compare Single Kit, Audit-Ready Membership and Done-For-You.

See what is due. Assign the action. Keep the evidence.

See plans